Learn about our returns and exchange policies with our Returns & Exchanges FAQ section. Find answers to common questions about our return process, exchange options, and more. Get all the information you need to make a hassle-free return or exchange.
At Oliver Co, we want you to be completely satisfied with your purchase. If you're not entirely happy with your product, you can initiate a return within 60 days of receiving the item. You have the option to exchange the item for an alternative or re
Please allow up to 10 days for your return to be inspected and credited to your account/card.
For UK customers, return shipping is charged at £3.00, which will be deducted from your refund. Unfortunately, as a small business, we are unable to cover the cost of return postage for international customers. If you are an international customer se
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed
Starting a return is easy. Simply visit our returns centre and follow the instructions provided. If you have any questions or need further assistance, please don't hesitate to contact our customer support team at [email protected]
For our UK customers, we supply a shipping label when you process your return.