We currently deliver to the UK and the US. EU delivery is coming soon.

We currently deliver to the United Kingdom and the United States. EU delivery is coming soon.For full details, see our <a href="https://olivercompanylondon.com/policies/shipping-policy">shipping policy</a>.

Do you ship internationally?

All orders are dispatched within 48 hours. United States: 2–5 business days from our US warehouse. UK Standard Tracked: 2 to 4 working days. UK Express Tracked: 1 to 2 working days.

<h3 id="dispatch">Dispatch</h3>All orders are dispatched within 48 hours, Monday to Friday.<h3 id="delivery-times">Delivery times</h3>United States &#x2013; 2&#x2013;5 business days (ships from our US warehouse)UK Standard Tracked &#x2013; 2 to 4 working daysUK Express Tracked &#x2013; 1 to 2 working daysWe currently deliver to the UK and the US. EU delivery is coming soon.For our full shipping details, see our <a href="https://olivercompanylondon.com/policies/shipping-policy" rel="noopener noreferrer" target="_blank">shipping policy</a>.Still need a hand? Chat with us on <a href="https://olivercompanylondon.com" target="_blank" rel="noopener noreferrer">our website</a> for an instant answer, any time.

How long will my items take to arrive?

UK Standard Tracked £5, free on orders of £80 or more. UK Express Tracked £9. US delivery $15, free on orders over $100.

<h3 id="united-kingdom">United Kingdom</h3>Standard Tracked (2 to 4 working days): &#xA3;5. Free on orders of &#xA3;80 or more.Express Tracked (1 to 2 working days): &#xA3;9.<h3 id="united-states">United States</h3>Ships from our US warehouse (2&#x2013;5 business days): $15. Free on orders over $100.We currently deliver to the UK and the US. EU delivery is coming soon. The exact delivery cost is always shown at checkout. For full details, see our <a href="https://olivercompanylondon.com/policies/shipping-policy" target="_blank" rel="noopener noreferrer">shipping policy</a>.

How much does shipping cost?

A tracking number will be sent to you on ordering the product. Sometimes this email can be sent to your junk email, so please check there. All our parcels are currently sent using a tracked service. Still need a hand? Chat with us on our website for

A tracking number will be sent to you on ordering the product. Sometimes this email can be sent to your junk email, so please check there.All our parcels are currently sent using a tracked service.Still need a hand? Chat with us on <a href="https://olivercompanylondon.com" target="_blank" rel="noopener noreferrer">our website</a> for an instant answer, any time.

How do I track my order?

US orders ship from our US warehouse, so there are no import duties or customs fees. UK prices include VAT. Nothing extra to pay on delivery.

United States: US orders ship from our US warehouse, so there are no import duties or customs fees. The price at checkout is the final price.United Kingdom: prices include VAT, so there is nothing extra to pay on delivery.We currently deliver to the UK and the US. EU delivery is coming soon.

Will I be charged VAT & duties?

If you have any questions or queries, please feel free to contact us, we'd love to hear from you.

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Oliver Co

Learn about our shipping policies with our Shipping FAQ section. Find answers to common questions about shipping methods, delivery times, tracking information, and more. Get all the information you need to track your order and ensure a smooth deliver

Shipping

Will the tariffs effect my order?

US Tariffs

I have received the wrong item.

My item says delivered but it's to the wrong place.

My tracking shows that my parcel is stuck at customs

Can I cancel or change my order?

My tracking number isn't working

What happens if my product is faulty?

What do I do if my item is delayed?

Order Issues

Are your wallets RFID protected?

How do I clean the apple leather?

The edge of my wallet is starting to peel off

My wood leather doesn't have the same grain as the one pictured on your site

How do I care for the wood leather?

What's the difference between the Compact Wallet and Premium Compact Wallet?

Product

Do you do repairs?

How much do repairs cost?

How long is the warranty?

Warranty & Repairs

What is your return policy?

How long will it take for my return to be processed?

Who is responsible for return shipping costs?

How soon will I get my refund?

How do I start my return?

How do I get my shipping label?

Returns & Exchanges

What is a pre-order?

When will my pre-order be shipped?

Can I cancel my pre-order?

Will I receive a refund if I cancel my pre-order?

Can I change or modify my pre-order?

When will my credit card be charged for my pre-order?

Can I apply discounts to pre-ordering?

How will I know when my pre-order has shipped?

What happens if the pre-order item is not available?

Pre-order

What should I do if I encounter additional import tax on my order?

What should I do if my returned item is delivered but I haven't received an update?

How can I track the status of my delivery and returns?